IT Services Proposal Template

This IT services proposal template allows you to offer a detailed, professional proposal format to potential clients. Be sure to fill in all tokens in the menu to the right to populate key data throughout the proposal template.

Summary

We are pleased to offer this IT services proposal for your review and approval. The solution detailed in this proposal has been created with the [Client.Company] 's needs and budget in mind, and we are confident you’ll find that it offers great value to your organization.

Please review the proposed solution carefully to ensure it meets your expectations.

Should you have any concerns whatsoever, please reach out via email to [Sender.Email] . If you are willing to move forward with the solution as it is described in this proposal, simply sign your approval at the bottom.​

Proposed Solution

​ [Sender.Company] ’s managed IT services are designed to support growing companies by offering fully managed technology solutions at an affordable cost.

We plan to implement a strategy that allows you to manage bug fixes, backup data, update software and systems, and do lots more with the help of our 24/7 off-site support (24/7 off-site support is included as part of our service and would not require any additional costs). This strategy will help ensure that your systems operate at peak efficiency.

Our package also includes on-site support throughout the first two months of service, during which we will inventory your hardware and software and configure your systems for remote support.

Our system administration services cover the following key areas:

User Management Security Monitoring & Response Software License Management 24/7 System Monitoring Software Deployment & Updates Hardware Inventory System Usage/Reliability Reporting

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In addition to the above listed services, we offer on-site services at an additional cost. These services include:

User Training Hardware installation Full-time onsite support

For pricing on these additional services, please contact our sales team directly.

Our Service System’s Lifecycle

We adhere to the ITIL lifecycle's five stages: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement (in that exact order).

The service strategy stage establishes the initial link between the organization's business and IT plans.

The service design stage is the very first stage of the process. Keeping your requirements in mind, we formulate a plan of action to address all requirements. Some of the popular activities we conduct at this stage are service catalog management and service level management. At the service design stage, we also tackle capacity management.

The service transition stage offers planning and other support to offer a seamless execution of the road ahead. While here, we also tackle change management and deal with service validation. Testing assessment and knowledge management, too, fall under the capacity of service transition.

The service operation stage is the second to last stage of this process. It is the step in which the practical implementation is tested. This is done by using a live environment to test the results and practicality of the service design.

The ITIL Process' Continual Service Improvement (CSI) stage connects all four service lifecycle phases and seeks to find and evaluate optimization areas in these stages before implementing improvement strategies to reduce any areas of difficulty in the workflows.

Why Should You Hire Us?

This is the section for you to really stand apart from your competitors. Show your potential customers what makes you unique in this field, why they should opt for your services, and how you can deliver an effective solution.

1. We Help Reduce Business Disruptions

IT outages occur in all businesses, whether they are large or small. While the causes vary, the fact remains that these issues are either due to internal or external hardware or software issues. And it goes without saying any significant business disruptions will have an influence on the way people perceive your brand. You also face the possibility of losing mission-critical data, interrupting office operations, and opening yourself to a plethora of extended security issues. Using our services allows you to bid such disturbances goodbye.

2. Our Services Are Budget Friendly

Hiring managed IT services is an expenditure. Although typically less when compared to keeping an in-house IT workforce, they generally don’t charge you only for the solutions you need — meaning you pay extra at the end of every fiscal year due to per-hour pricing. What sets us apart is that we will provide you with an estimate for the packaged IT services you wish to buy, and will only charge you for the services you need, instead of just presenting you with a blanket cost.

3. We Provide A Proactive Cybersecurity Defense

Your organization will be protected by [Sender.Company] through preventive maintenance program measures, comprehensive data encryption, programming, and security upgrades. [Sender.Company] also teaches your company about data protection best practices and assists you in establishing an approach to disaster recovery in case of an event tied to hacking or viruses.

Service Plans and Costs

To provide service flexibility as per your requirements and to help prevent hefty per-hour fees, we have service plan options. [Sender.Company] ’s support services provide a simple choice of two packages for you to select from, each at clearly-defined price points.